Consumer Expert Articles

  • Sweepstake Scams

    Linda Golodner, President emeritus, National Consumers League

    We all want to win the sweepstakes or to believe we have won a prize. But when you see: Congratulations!!!! You’ve won a Prize!!! You’ve won a trip to Hawaii!! It’s your lucky day!! Make sure that it is your lucky day – and you are not the victim of a scam! View Article »

  • Scholarship Scams

    Linda Golodner, President emeritus, National Consumers League

    The amount of money needed to go to college keeps going up – and up – and up. The cost of tuition and room and board is far more than most parents and students can afford. So families seek loans and financial aid to help out. View Article »

  • Avoiding Investment Fraud: Signs of a Scam

    Sally Hurme, Money Matters, AARP

    Have you ever gotten a “great offer” or a “hot tip” on an investment? It might come from someone you know, someone you’re releated to – or it might just be an offer you get out of the blue, by phone, in an email, or from a pop-up ad online. View Article »

  • Why Women Experience Money Malfunctions

    Marcia Brixey, Money Wi$e Women

    After reading these alarming statistics about women and money, you’ll know why it’s time to get your financial plan in place. View Article »

  • 5 Money Mistakes Women Should Avoid

    Cindy Hounsell, President, Women’s Institute for a Secure Retirement

    Here are some common mistakes that women make—and you can learn to avoid. View Article »

  • After A Disaster, Expect the Best and Worst

    Pastor Herrera, Jr., Director, County of Los Angeles Department of Consumer Affairs

    Fires, floods, earthquakes and other disasters can strike at any time. Often, these disasters bring out the best in us; neighbors helping neighbors, the bravery of fire, police and public officials; and the help provided by government and public-service groups. View Article »

  • Avoid Predatory Lenders and Get a Good Home Loan

    Pastor Herrera, Jr., Director, County of Los Angeles Department of Consumer Affairs

    The term predatory loan refers to a variety of abusive lending practices. Predatory lenders use high-pressure sales tactics. They only offer you high interest loans with lots of junk fees tacked on, even though you may qualify for a better loan. View Article »

  • Reverse Mortgages – Should You Get One

    Pastor Herrera, Jr., Director, County of Los Angeles Department of Consumer Affairs

    Reverse mortgages are for senior citizens who own homes and want monthly income. When you bought your home, the bank loaned you the money to buy it and you paid them back with monthly mortgage payments. View Article »

  • How Credit Scores Can Help You Become More Creditworthy

    Rod Griffin, Senior Manager, Public Education, Experian

    Credit scores have become a very important part of a person’s financial life. Lenders use them to analyze the information in your credit report, and as a result, the numbers play a pivotal role in whether or not your application is approved or declined. View Article »

  • What is a Credit Reporting Agency, and What Does it Do?

    Rod Griffin, Senior Manager, Public Education, Experian

    Credit scores have become a very important part of a person’s financial life. Lenders use them to analyze the information in your credit report, and as a result, the numbers play a pivotal role in whether or not your application is approved or declined. View Article »

  • Protecting Personal Information: Five Steps for Direct Sellers

    Lesley Fair, Federal Trade Commission

    As a successful direct seller, your customers and business associates expect a lot from you. Great products, top-notch service, and the unique personal touch that can set you apart from other sellers.View Article »

  • Identity Theft – Reduce the Risk

    Pastor Herrera, Jr., Director, County of Los Angeles Department of Consumer Affairs

    Identity theft is the highest raising crime. It’s important to take precautions to reduce your risk of becoming a victim of identity theft. Try to work in these simple routine into your schedule. View Article »

  • Telemarketing Fraud – Protect Yourself and Get Help

    Pastor Herrera, Jr., Director, County of Los Angeles Department of Consumer Affairs

    Fraudulent telemarketers steal billions of dollars from consumers every year. Fraudulent telemarketers usually work out of cheap, rented offices with nothing more than a telephone and a desire to take your money. View Article »

  • Identity Theft: What to do if it happens to you

    Brandolyn Thomas Pinkston, Administrator, South Carolina Department of Consumer Affairs

    Identity theft is the unlawful use of your personal information (credit card numbers, your name, address, social security number, business tax ID number, etc). Identity thieves are just that – they impersonate their victims and use other’s information. View Article »

  • Put Your Money to Good Work: Socially Responsible Investing Tips

    Sally Greenberg, Executive Director, National Consumers League

    There’s been a lot of buzz in recent years about “socially responsible investing,” but what is it? Socially responsible investing (SRI) is a strategy for investing that combines the goals of maximizing monetary returns with making positive contributions to society at the same time. View Article »

  • Timing Your Retirement

    Sally Hurme, Money Matters, AARP

    It used to be pretty easy to predict when you’d reach retirement. Most people started on Social Security as soon as age 62, and many others knew their journey would end the day they were eligible for their pension. View Article »

  • Credit Card Disputes

    Pastor Herrera, Jr., Director, County of Los Angeles Department of Consumer Affairs

    State and federal laws give you the right to dispute credit card billing errors and have them corrected. This page explains how to handle billing disputes with your credit card company. View Article »

  • How to Choose a Reputable Credit Counseling Agency

    Tanisha Warner, Marketing & Communication, Money Management International

    Today, a majority of consumers are experiencing some sort of financial difficulty causing a significant impact on their everyday lives. In fact, Americans carry more than $2 trillion in consumer debt. View Article »

  • Collection Agencies

    Pastor Herrera, Jr., Director, County of Los Angeles Department of Consumer Affairs

    The first rule of handling collection agencies is: Don’t ignore them! You have rights under the law, but you have to respond immediately to protect yourself. View Article »

  • Teen Consumer Competition Filling Financial Education Void

    Lisa Hertzberg, LifeSmarts Program Director, National Consumers League

    Financial Literacy – what a perfect theme for the 2008 National Consumer Protection Week! Here we are, just a couple weeks into the new year, and it’s already clear by the media saturation on foreclosures, sub-prime lending, and bankruptcies that the national “credit crunch” will have as good a chance of defining 2008 as the presidential election. View Article »